The Money Men Limited is a Financial Advice Provider (FSP778394). We hold a Class 2 Licence issued by the Financial Markets Authority, allowing us to provide Financial Advice.
Financial Advice Provider:
The Money Men Ltd
Class 2 Licence issued by the Financial Markets Authority
Company Contact Information:
P: 0800 888 482
A: 5e/16 Florence Avenue, Orewa, Auckland
We provide practical, personalised, and easy to understand financial advice. We do this through getting to know you and
understanding your wants and needs. We then work to implement that advice and provide continued and ongoing support. We are in the relationship game and aim to be a part of your financial journey now and well into the future.
The Money Men provides regulated financial advice in the following areas.
We also provide general financial advice in the following areas
We provide financial advice to clients about their Life and Health Insurance, Mortgages, and KiwiSaver. We only provide financial advice on products from certain providers.
For mortgages we work with:
ANZ, ASB, BNZ, Sovereign, Westpac, Resimac, Pepper Money, Avanti
For insurance we work with:
AIA, Cigna Life, Partners Life, Nib, Fidelity Life, Asteron Life
For KiwiSaver we work with:
Booster, Generate, NZ Funds, Milford, Pathfinder
We also work with and refer to the following companies
Cactus Insurance, Kernel Wealth, Oxford Finance
We are able to provide you with Insurance, Mortgage and KiwiSaver advice on the products available with the product providers just mentioned. In providing you with financial advice, we will only consider existing term life products. We will not provide advice on existing whole of life or endowment products, so you would need to consult a specialist if you would like advice on those products.
The nature of our advice is limited as outlined above. We will not provide you with financial advice on products outside of our scope of experience or qualification. If we feel as though we are limited in the advice or support we can provide to you, and that you would benefit from speaking to, or working with any other professionals or advisers we will let you know and happily refer you on.
Zilch…. Neither The Money Men nor our advisers have been subject to a reliability event. A reliability event is something that might materially influence you in deciding whether to seek advice from me or from The Money Men. As an example, it would include legal proceedings against us, or if our directors or senior managers had been discharged from bankruptcy in the last four years. We have also not been subject to any disciplinary action, client disputes resolutions or negligence claims.
If you take out an Insurance policy, Mortgage or join a KiwiSaver provider following our advice, The Money Men will be paid a commission from the applicable product provider (Lender, Insurance company etc).
A portion of the commission is retained by The Money Men to cover business expenses and overheads, the wages of our incredible team and so on. A portion is then paid to our advisers as income.
From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to events, hampers or take us out for lunch.
We also have referring relationships with other companies; at times this can see us getting paid a referral fee from those businesses. This is either a flat fee or commission percentage. Any referrals will be made only upon your request and any incentives for the referral will be disclosed to you.
A few of the services we provide are fee based as we do not receive commission from a third party for the work that we do. This includes:
Any fees will be discussed clearly with you and agreed in writing before undertaking any work on your behalf. Outside of this, The Money Men does NOT charge any fees for the advice we provide.
The Money Men and all of its adviser’s prioritise our clients’ interests above their own, we follow an advice process that ensures our recommendations are made on the basis of our client’s goals and circumstances. All our financial advisers undergo regular training about how to manage conflicts of interests, and the gifts and incentives we receive.
We have regular internal audits to ensure the advice we provide is quality, compliant and aligns with our company values. The Money Men also undertake a compliance audit, and a review of our compliance programme is undertaken annually by a reputable compliance adviser.
Above all of this, giving priority to our clients’ interests is at the core of what we do, we have been in this game long enough to know that long-term relationships and doing a great job pay dividends. We don’t want a transactional relationship; we want to work with you for a very long time, and hopefully your friends and family.
If you have a problem, concern, or complaint about any part of our service to you, or the financial products we have recommended and implemented we ask that you please contact us in the first instance so we can try and resolve any issues. You can make a formal complaint verbally or in writing to either:
Steph Kolovos (Financial Adviser & Operations and Compliance Manager)
027 233 5363
Josh Farry (Financial Adviser and Director)
022 313 4421
We will always try our best to resolve any issues you may have in a timely manner. However, if we cannot satisfactorily resolve the issue or you are not happy with the time in which it is taking to do so, it will then become a dispute.
The Dispute Resolution Process
The use of Insurance & Financial Services Ombudsman is free for you to use as we cover the cost of their services, and it can help us resolve any disagreements. You can contact them on:
Insurance & Financial Services Ombudsman
Phone: 0800 888 202 (call free)
Level 2, Solnet House
70 The Terrace
PO Box 10-845
To provide our services, we are required to obtain and hold certain information from you such as contact details, financial information and records, and medical information and records.
We collect your personal information to provide advice that is correct for your situation and your needs, as well as facilitate applications for things such as insurance, mortgages and KiwiSaver. We also collect information to support in making claims against insurance policies.
Besides our staff, we may share this information, only with your permission with:
If you choose not to provide the necessary information that is required, unfortunately we’ll be unable to provide our services.
We keep your information safe by storing it in a secure CRM and only allowing the necessary and required staff access to this information.
In accordance with the Privacy Act 2020, you have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org, or 0800 888 482.
We keep your information for as long as you are a client of The Money Men, so we have all relevant and past information. If you cease being a client, we are obligated to hold your information on file for a period of at least seven years, however we will retain this information until such time as any statue of limitations relating to the advice provided has passed.
We are under the watchful eye of the Financial Markets Authority (FMA).
The Money Men and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way we give advice.
We are required to:
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.